Saunier Duval

When Industry Reaches Out to their Clients

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Case study Saunier Duval
SectorB2B2CTeamStrategy, inbound marketing, development, SEM, SMM, SEO, Email Marketing, Data Analytics

Saunier Duval, a leading brand in air conditioning and heating systems, offers its services to enterprises as well as individuals. For many years they have pushed for a global digital strategy that is ready to handle the needs of their different clients.

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The industrial becomes digital

Saunier Duval has no doubt that in order to stay ahead of the curve as a market leader, they must increase their annual sales opportunities. Additionally, they have to continuously reinforce their brand’s excellence through a firm commitment to quality and innovation.

On the other hand, they want to utilize the best installation network possible and develop it constantly which is vital for their business.

Maximizing personalization to reach the entire world

This personalization is achieved by working on local campaigns that offer a higher degree of personalization and service for the final user with the objective of being present in at least 95% of the searches. Every lead is directed towards the most adequate installer that suits its needs and the use experience is completed with a product configurator which allows the user to choose the best option.

True stories that make you feel identified

We carried out a complete inbound marketing strategy through Re_Magazine, which gave us the chance to tell stories that reaffirm Saunier Duval’s commitment to environmental sustainability. These stories are about people who react and reinterpret the way the see the world and how they live in their environment.

A brand that accompanies the user

The importance of the after-sales service is visible in the new website. This provides a close and high-quality technical maintenance service to each and every user where they are the center of attention and can find personalized solutions.

Impact
+ 44%
new business opportunities in the last two years
+129%
new users in the last two years
32.500
new leads in the last two years
+ 10.000
new clients in the last 2 years
15M €
billing in the last two years
14.000
SAT requests in 2 years (N/A)
7.344
oiler changes in the last 2 years
+11,77%
SAT users in the last two years
4.200
Re_Magazine leads since the start of the project
210.000
Re_Magazine users since the start of the project
255.000
Re_Magazine sessions since the start of the project