Privacy policy

In accordance with Regulation (EU) 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (‘GDPR’) and current Spanish regulations, this Privacy Policy contains information aimed at helping you to clearly and simply understand what type of personal data we collect, how we use it, and what your rights are.

Who is responsible?

The data controller for the personal data you provide to us is I2C INTERNET S.L. (‘LIN3S’), a company with its registered office at Calle Uribitarte 8 – 7th floor, 48001 Bilbao (Bizkaia), and with Tax Identification Number (C.I.F.) B95478129, whose contact details can be found on our website www.lin3s.com

What personal data do we process?

In general, the data we request from you through our forms typically includes identifying and contact information, such as your name, email address, and/or contact phone number, and occasionally, the company you work for or on whose behalf you are contacting us. However, the types of data we may request can vary depending on the reason for your request or inquiry, the relationship you establish or want to establish with us, and whether you are contacting us or intending to use our services as an individual-personal or as a business owner, employee, or on behalf of a company.

For example, when contracting our services or enrolling in one of our events or training activities, in addition to identifying data, we may need to process other data necessary to process payments and invoice our services (such as your tax identification number and address, for example). Similarly, when you apply for a job offer or express an interest in working with us, the data we process will include information about your educational background and professional experience. In any case, the data we process will be only what is necessary to adequately handle your requests or inquiries and/or manage the relationships you establish or wish to establish with us in each case.

What is the purpose of processing your data and what is the legal basis?

The use we make of your data will depend on the purpose for which you have provided them. Below, we explain the purpose for which we will use your data in each case and the legal basis for processing:

Inquiries and Requests: When you contact us, we will use your data to address your request, respond to the inquiry you have transmitted to us, or send you the information you have requested. In this case, the legal basis is your consent when you voluntarily provide us with your data, as well as our legitimate interest in properly handling all inquiries and requests we receive. If your contact or request is related to the hiring of our courses or services, we may also rely on the adoption of pre-contractual measures to manage the contracting process.

Clients: If you establish any type of contractual relationship with us (by hiring our services or courses or as a participant in any of the events, seminars, and other training activities we offer, whether for free or for a fee), we will use your data to manage the contractual relationship you establish with LIN3S. This includes providing our services, managing your participation in our events and courses, for internal administrative and operational purposes, and for managing payment and invoicing for our services or courses. In this case, if you are an individual or sole trader, the legal basis is the execution of the contractual relationship you establish directly with us. If the entity contracting our services – and, therefore, our client – is a company, the legal basis for processing your contact details as the person acting as the interlocutor is our legitimate interest in managing, maintaining, and developing our contractual relationship properly through you on behalf of the company you represent.

Commercial and Informational Communications: If you have or have had a legal relationship with us (either because you or the company you work for has hired our services or because you have participated in any of our events, courses, or training activities), we may use your data to send you commercial and informational communications by email about events, activities, courses, news, or services similar to those you have previously contracted or used, based on our legitimate interest and to keep our clients and students informed about our updates. Otherwise, we will only use your data to send you communications of this type if you have given your consent by checking the respective box in the corresponding form or if you have subscribed to our newsletter. In any case, please note that you can always refuse to receive our commercial communications at any time by clicking on the option you will find in all the email communications we send.

Job Applications: If you are interested in working with us and choose to send us your resume or apply for one of our job offers, we will use the data you provide to evaluate your profile and candidacy. The legal basis for this is our legitimate interest in managing the corresponding selection process and the consent you provide when voluntarily providing us with your data. For more information about the processing of personal data of candidates and job applicants, you can refer to the Privacy Policy for candidates available on the employment section of our website.

What is the data retention period?

We will process personal data for the period of time necessary to achieve the purpose that justified their collection and processing in each case, as described in this Privacy Policy. The retention period will primarily depend on the nature of the relationship that the data subject has or has had with us. Once the corresponding purpose is fulfilled and only if necessary or required, we may retain certain data to the extent that we need to do so to fulfill the legal obligations to which we are subject (e.g., in terms of billing) or for the formulation, exercise, or defense of claims or responsibilities arising from the relationship with us or the processing carried out. In these cases, we will retain the data only for these purposes until our legal and contractual obligations or responsibilities expire.

Regarding the processing related to the sending of commercial and informational communications, we will process contact data for these purposes only until the data subject withdraws their consent. With respect to data provided through certain forms (e.g., for downloading certain content or resources we make available to any interested party or for making an inquiry), we may retain the data provided for a reasonable period after the inquiry is resolved or access to the respective content is provided. This is for the purpose of maintaining control and archiving of the individuals who have downloaded our content or contacted us and to manage any requests or issues that may arise later in relation to that content or inquiry. As for customer personal data, we will process it during the term of our contractual relationship, but we may retain certain information for the time required by applicable regulations (e.g., in accordance with accounting, billing, or tax regulations) or for the time during which legal or contractual responsibilities may arise from that relationship, until they expire. Regarding the data retention period for job applicants, you can refer to the Privacy Policy for candidates available in the employment section of our website.

Who are data shared with and in what cases?

We want you to know that LIN3S will not, under any circumstances, market your personal data. If, for any reason, we disclose personal data to third parties, we will do so for legal reasons and with the guarantees provided by the law (mainly because we have the data subject’s consent, because we are legally obligated to do so, or because it is necessary to provide our services or manage our business activities). Below, we explain with whom and why we may share personal data.

Judges and Public Authorities: If required, we may occasionally share certain information with competent authorities (judges and courts, law enforcement agencies, or public authorities) when necessary to fulfill our legal obligations or comply with official requests from such authorities or public bodies in the exercise of their competencies or for the exercise of or defense against legal claims.

Group Companies: LIN3S is part of a business group composed of various companies, each of which specializes in different areas and has different responsibilities within the group. Due to the organizational structure of the group, LIN3S may occasionally need to share certain personal data with another group company to properly process the inquiry or service requested (e.g., to channel the matter through the group company specializing in the area related to the inquiry or providing the requested service) or for internal administrative and operational reasons (e.g., because human resources processes are centralized in a specific group company). The sharing of data between group companies is based on our legitimate interest in serving the data subject through the company that is responsible for the specific matter or service requested and in properly managing our business and associated internal business processes.

Service Providers: Like any other company, LIN3S needs to use external providers who offer various services in the context of our business and business activities (e.g., auditors, advisors and lawyers, hosting and IT maintenance service providers, support for our customer service services, etc.). To provide their services, our providers may have access to certain business information, which sometimes may include personal data of our customers, potential customers, suppliers, or employees. In these cases, our providers process personal data on our behalf and under our instructions, solely for the purpose of providing their services and with the appropriate contractual guarantees. If we use providers located outside the European Economic Area, and the data may be subject to international transfer, we ensure that they are located in countries for which European authorities have declared that they offer guarantees equivalent to those of the European Union or, where applicable, we will apply the mechanisms required by European regulations (such as the use of standard contractual clauses approved by the European Commission).

Corporate Processes: If we are ever involved in a merger, corporate restructuring, asset transfer, or similar corporate transaction, we may share certain data with the acquiring or resulting entity when necessary and reasonable in the context of completing the operation in accordance with our legitimate interests.

What are your obligations?

When you provide us with your data, you must provide us with lawful, accurate, and up-to-date data. LIN3S disclaims any responsibility arising from the provision of false, inaccurate, or outdated data. You must refrain from providing us with the personal data of third parties, and if you do so, you must inform them beforehand, under your sole responsibility, regarding the aspects outlined in this Privacy Policy and obtain their consent to do so. We will not be responsible in any way for the possible consequences of not doing so.

We do not voluntarily collect or process personal data from children under 16 years of age unless they can demonstrate that they have the authorization of their parents or legal representatives. Since we do not have the means to verify the age of those who provide us with their data, we assume that by providing us with your data, you guarantee that you are over 16 years of age. In any case, we reserve the right to ask you to prove your age if we have doubts or reasonable suspicions. If you do not do so, or if we detect in any way that you do not meet this requirement, we will stop processing your data.

What are your rights?

You may exercise at any time the rights granted to you by current legislation regarding the processing of your personal data by us. These rights include the following possibilities: (a) request access to your personal data, update or rectify it if it is inaccurate; (b) object to us processing your information for certain purposes or request the limitation of processing under certain circumstances; (c) request its deletion when the data is no longer necessary for the purposes for which it was collected; and (d) under certain circumstances, request the portability of personal data.

When we use your data for a purpose based on your consent, you can withdraw it at any time. For example, you can withdraw your consent for us to use your data for marketing purposes by clicking on the “unsubscribe” option in all our commercial communications or by writing to info@lin3s.com with the subject “unsubscribe from the newsletter.” In any case, the legality of the processing carried out until you withdraw your consent will not be affected.

To exercise your rights, you must send us a written communication to our postal or email address, detailing your request and proving your identity with a copy of your ID or equivalent official documentation. For this purpose, you can use the models and forms provided by the Spanish Data Protection Agency on its website www.aepd.es

Updates and modifications

We may modify this Privacy Policy to adapt to future regulatory changes or in case we change the way personal information is processed. In such a case, we will update the content of the Privacy Policy available on our website, and the processing of your personal data will follow the details outlined in the latest published version of this Privacy Policy. If the changes are materially significant, we will notify the changes prominently through notices on our website or via email.